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Requesting a different website package or extra capacity

More memory, computing power or storage for your website.

If your website is short on resources, request a larger website package or an add-on. The panel also gives advice itself when your website needs more.

Steps

A different website package

  1. Go to Websites and open the website.
  2. Under Your website package, click Request a different website package.
  3. Choose the package, or Not sure, advise me.
  4. Optionally, enter a comment and click Request.

An add-on

  1. Under Add-ons, click Change.
  2. Enter the Number of blocks.
  3. Click Add or Request.

Good to know

  • A request does not change anything yet. Your provider will contact you.
  • Less capacity is only possible if your website still fits.
  • Under Usage (computing power) you see charts over 24 hours, 7 days and 30 days.
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