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Fix an update window for your customers

For resellers: prevent customers from choosing their own update window.

If you want all your customers to use the same update window, you fix it. Your customers then can't choose their own window.

Before you start

  • You need the owner or admin role.

Steps

  1. Go to Reseller management › Reseller settings.
  2. Under Update window: default for your customers, choose the option Own update window.
  3. Choose the Days and the Time block (Dutch time).
  4. Tick Fix it: my customers cannot choose their own update window.
  5. Click Save.

Good to know

  • On their Updates page, your customers see that the provider has fixed the window, and which window applies.
  • Untick the box and click Save to let customers choose for themselves again.
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