If you have a domain name with another party, you transfer it step by step. The panel takes over the existing DNS records, so your website and mail keep working.
Before you start
- Request the transfer code (also called EPP code) from your current provider.
- Remove the transfer lock at your current provider.
- You need a registrant.
Steps
- Go to Domain registrations and click Transfer a domain.
- Name: enter the domain name and click Check. The panel checks whether the name can be transferred, whether it has a transfer lock and whether DNSSEC is on.
- DNS: choose which records come along. Choose Take over the records (recommended). If a record is missing, paste the records from a zone file or add extra names.
- DNSSEC: if DNSSEC is still on at the registry, turn it off at your current provider. Wait the time shown and click Check again.
- Name servers: you don't need to do anything here. During the transfer, we set the name servers to ours.
- Transfer code: enter the transfer code and check the registrant.
- Overview: agree to the costs and click Request the transfer.
Good to know
- Don't change the name servers at your current provider while the transfer is in progress. That can make the transfer fail.
- After the transfer, we turn DNSSEC back on.
- You can see the status of the transfer under Domain registrations.