Setting a new SFTP password

If an SFTP password has been forgotten or leaked, set a new password.

Steps

1. Go to Websites and open the website.
2. Go to Files and tasks › Files.
3. Next to the login, click New password.
4. Choose where the password should go: Show it here (once), By SMS to the customer or By e-mail to the customer.
5. Click Reset and show or Reset and send.

Good to know

• The old password no longer works after that.