Cancel a product

You cancel a product under Products and invoices. You cancel a package as a whole. You cancel a separate product one at a time.

Before you start

• You need the owner or admin role.
• You cancel a domain name under Domain registrations.

Steps

1. Go to Products and invoices › Products.
2. Click Cancel next to the product. For a website, you find Cancel the website under the button with more actions.
3. Read what will stop. For a package, you also see what stops along with it.
4. If you like, enter a note.
5. Click Cancel.

Good to know

• The product stops on the end date according to your contract and notice period. You see that date in advance.
• On the end date, a separate product is deleted automatically, including the data in it. Save anything you want to keep beforehand.
• If you are a reseller's customer, the button says Request cancellation. Your reseller receives your request and confirms the end date.