For each type of request, you choose whether it is carried out immediately or needs your approval first. You set this for all your customers, and you can make exceptions per customer.
Steps for all your customers
- Go to Reseller management › Reseller settings.
- Under How your customers' requests are handled, choose per type: Carry out immediately or My approval first.
- Optionally enter who gets an email when there is a new request. Empty means: the owners and admins of your account.
- Click Save.
Steps for one customer
- Go to Reseller management › Customers and open the customer.
- Open the Settings tab.
- Under How this customer's requests go, make a different choice per type, or choose As set under Reseller settings.
- Click Save.
Website components
Under Website components in Reseller settings, you choose which components your customers may request, which settings they may change themselves, and whether they may open database management.