You can use your mailbox in any email client and on any phone. Most clients find the settings themselves when you enter your email address and password.
Steps
- Go to Domains and DNS and click Mail next to the domain.
- Look at the Settings for email clients block. It shows the details for IMAP, POP3 and SMTP, and the address of the Webmail.
- In your email client, add an account with your email address and password.
- If the client doesn't find the settings itself, enter the details below.
- Use the full email address as the Username.
The settings
| Server | Port | Security | |
|---|---|---|---|
| Incoming (IMAP, recommended) | mailbox.souver.nl | 993 | SSL/TLS |
| Incoming (POP3) | mailbox.souver.nl | 995 | SSL/TLS |
| Outgoing (SMTP) | mailbox.souver.nl | 465 | SSL/TLS |
- Username: your full email address, for the outgoing server too.
- Password: your mailbox password, for the outgoing server too. Turn on "Outgoing server requires authentication".
- Security: choose SSL/TLS. Some clients call it "SSL" or "TLS". Do not choose STARTTLS, it doesn't work.
- Port 587 is not used. If your client shows it, change it to 465.
- Webmail: https://mailbox.souver.nl/
Exchange (mail, calendar and contacts)
On iPhone, Android and in Outlook you can also add the account as Exchange. Then your calendar and contacts sync as well. Usually your email address and password are enough. If the app asks for more:
| Field | Enter |
|---|---|
| Server | mailbox.souver.nl |
| Domain | leave empty |
| Username | your full email address |
| Password | your mailbox password |
| SSL | on (port 443) |
If Exchange doesn't work, it may be switched off for your domain. Use IMAP instead, or ask your administrator to switch Exchange on.
Good to know
- Use IMAP if you read your mail on several devices. That way everything stays the same on every device.
- In Outlook and on iPhone and Android you can also add an Exchange account. Then your calendar and contacts sync as well.
- In webmail you read your mail in the browser, with calendar, contacts, out-of-office reply, forwarding and filters.